FAQs • Ojai, CA • CivicEngage

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Trolley

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1. When does the program start?: The program started on September 1^st, 2022

2. When does the program start and how long does it last?: The Youth Ride Free Program is a promotional program that will last through the 2022-2023 and 2023-2024 academic years.

3. Who is eligible for the Youth Ride Free Promotional Program?: Anyone age 18 or younger or enrolled high school students who are older.

4. How will the driver know to let me on the bus for free?: Drivers will let anyone who looks 18 or younger board the bus for free but high school aged students should be prepared to show ID.

5. Do I have to be going to/from school?

No, you do not. You can travel anywhere, for any reason on any bus operator in the county.

6. I’m traveling to a VCTC Zone 2 destination, do I have to pay an additional fare?: No, you do not.

7. Can I ride Metrolink or Amtrak for free?

No, the Youth Ride Free Program only lets you ride public buses in Ventura County.

8. Can paratransit users ride dial-a-ride services for free?

No, other than Valley Express and Camarillo Area Transit (CAT) dial-a-ride services, passengers will have to pay the full fare.

9. What if I already bought a pass, can I get a refund?

Unfortunately, no you cannot.

10. If I attend school in Ventura County, can I still ride free if I don’t live in the county?: Yes, you may ride free.

11. Is this a school bus service?

No. Buses will only take students to predetermined fixed-route bus stops. Students can ride the bus to the stop nearest their school then walk or use alternate transportation.